We had expected cars to be expensive to rent while we were in California after we discovered we’d be there over the Super Bowl weekend. We were pleasantly surprised that the prices were not jacked up. We were doubly surprised when we found a convertible for the same price as a standard/smallish regular car. The weather for the weekend was expected to be in the mid 70s, so we thought we might as well enjoy a bit of convertible weather in February!
The reservation said “Mustang Convertible or Similar” which we were looking forward to just for the fun of it. When we got to the rental counter, the young woman put on the full court press.
“Do you want to prepay your gas” “No.”
“Are you sure? It can save you money.” “I’m sure.”
“Do you want the insurance for the car.” “No, our company has insurance that covers it.”
“Are you sure? Even for a convertible?” “Yes, and even for a convertible.”
“Well, if you are sure they would cover you.” “I am.”
“Ok. Oh, look, for only $20 per day, I can upgrade your Mustang to a Camaro.”
“Nope, that is fine, just what we planned for.”
“Are you sure? It’s a pretty nice car.” “No, the Mustang will be fine.”
So, having failed at all her up-selling efforts, she sends us to the lot to pick up our car. We tell the attendant we are looking for the Mustang Convertible and show him our paperwork. He says they sent the last Mustang off an hour before, all they have is the Camaro Convertible.
Yes, we were already scheduled for the Camaro that the car rental counter person was trying to get us to pay extra for as an upgrade.
No, that doesn’t seem scammy at all.